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- On-site support: Once training is complete, we can provide over-the-shoulder support directly with your designers and press operators. This gives users a chance to learn and apply techniques as they are actually working on real jobs, at their own machines -- the best way to learn. We can also assure a smooth transition to new technology -- even under deadline -- by providing support on-site as needed.
- Email support: Design Responsibly can offer support via email to help answer questions, troubleshoot files, and provide advice and assistance. Support can be made available to specific individuals or an entire team of designers. All questions are usually answered within 24 hours.
- Instant Messenger Support: For up-to-the-minute off-site support, Design Responsibly can offer support via Instant Messenger, helping designers get answers to questions as they are working, and allows designers and press operators to apply solutions immediately.
- Retainer Contract: For complete support needs and more importantly, peace of mind, Design Responsibly can offer support via retainer contracts, in which all support options and training options can be made available. Contact us today to find out how Design Responsibly can help!